If you have placed an order with us and your order was delivered within the EU, you have the right to withdraw from your purchase without giving a reason. You can do this before your order has been delivered, or within 14 days after receiving it. Please enter your order number and contact details below, so we can find your order and process your withdrawal correctly. After you submit the form, we will send you a confirmation by email and get back to you with the next steps.
If your order was delivered outside of the EU, please contact our customer care team at customercare@theshoecareshop.com, so we can help you with your return request.
